July 17, 2021 by Joseph Dalton: Albany Times Union
“Fleets of young guides helped patrons get situated and Francesca Zambello, the redoubtable general and artistic director, seemed to be everywhere. Wearing jeans, white sneakers and a sweatshirt, she appeared onstage to offer her customary welcome but quickly got choked with emotion. She briefly acknowledged her hard-working team and wished the audience a good night.”